To support document updates due to expiration or address changes, Bybit provides self-update options based on your KYC level, allowing you to update your documents without resetting your existing KYC verification.

1. How to Update Your Proof of Identity (POI)

2. How to Update Your Proof of Address (POA)

How to Update Your Proof of Identity (POI)

Step 1: On the Bybit homepage, hover your cursor over your profile icon and click Account.

Next, go to the Identity Verification page from the Account menu and click Update Info.

Step 2: Select Proof of Identity.

Notes:

1. You cannot update your Proof of Address without completing the Advanced Verification.
2. Click Update name to make any corrections, if you encounter the following issues with your name:
3. Character recognition errors,
4. An incorrect name order,
5. Missing or extra characters.

Step 3: Select the reason for updating your identity document. Read and acknowledge the disclaimer by ticking the checkbox, then click Continue to proceed.

Step 4: Follow the on-screen instructions to complete the verification process. This may include Security Authentication and/or Facial Verification.

Step 5: Submit your updated Proof of Identity by completing the Standard Verification process as usual.

How to Update Your Proof of Address (POA)

Step 1: On the Bybit homepage, hover your cursor over your profile icon and click Account.

Next, go to the Identity Verification page from the Account menu and click Update Info.

Step 2: Select Proof of Address.

Step 3: Choose the reason for updating your address document. Read and acknowledge the disclaimer by ticking the checkbox, then click Continue to proceed.

Step 4: Follow the on-screen instructions to complete the Security Verification process.

Step 5: Read the requirements carefully and click Next. Follow the on-screen instructions to submit your updated Proof of Address.

Notes:

1. The update process takes approximately 15 minutes.
2. Please ensure all information and documents provided are accurate and valid to avoid verification delays.
3. You can only update your Proof of Address after completing your Advanced Verification.
4. After updating your Proof of Identity (POI) or Proof of Address (POA), you must wait for the cooldown period before you can submit another update request: 15 days for POI and 180 days for POA, counted from the date of your last submission.